It is essential to notify the receptionists of any health condition you have. The spa has to be notified if you are pregnant.
Arrival 15 minutes prior to your treatment is recommended.
No specific dress code.
During your session
Please let your therapist know if you have anything that you would like to change. This is your time and you should enjoy the experience.
Casa Spa policies
In consideration of other guests, mobile phones need to be switched off and photography is prohibited.
The spa operates a 48 hour cancellation policy. If a treatment is missed or has to be changed, it can be subject to a loss of deposit or voucher forfeit.